School of Foreign Languages
School of Foreign Languages

The Institutional Effectiveness and Quality Enhancement Unit is responsible for:

  • preparing the handbooks (Staff Handbook, Assessment Handbook, Curriculum Handbook, Quality Handbook, and Student Handbook) and keeping them up-to-date;
  • developing quality improvement and action plans according to the objectives and goals of the institution and in cooperation with all units and instructors;
  • keeping track of internal and external audits, evaluating their results, and suggesting solutions accordingly;
  • following the accreditation process for the BUSFL;
  • informing all the stakeholders about these processes; 
  • enhancing quality in the learning process;
  • working on improving the school’s administrative systems; and
  • working on solutions to improve students’ and instructors’ performances.